Regulations of the KRM
The rules and regulations of KRMdruk Miller printing house and krmdruk.com website are the foundation and confirmation of our quality. Each provision was created here to protect what counts in a good business relationship.
We want KRMdruk customers and contractors to always know they can count on us.
Learn about the principles that guarantee this:
We want KRMdruk customers and contractors to always know they can count on us.
Learn about the principles that guarantee this:
1. GENERAL PROVISIONS
1.1. These regulations define the rules of cooperation between the printing house KRM Druk Miller sp. k. with its registered office at 14 Matuszewska Street, building C1, 03-876 Warsaw, NIP: 701-090-69-12, REGON: 382559004, ING Bank, Account no: 67 1050 1012 1000 0090 8055 0123, hereinafter referred to as “Printing House” or “KRM Druk”, and the customer, hereinafter referred to as “Ordering Party”.
1.2. Printing House website: www.krmdruk.com.
1.3. The Printing House may use the made products for marketing purposes, unless the Ordering Party stipulates in writing at the time of placing the order that it does not agree to this.
1.4. Regulations define: ● how to use the services offered by the Printing House, ● the scope of responsibility, ● the rules for placing orders and concluding an agreement, ● the requirements for the preparation of materials for printing and the execution of orders, ● the terms of payment, delivery and complaints.
2. PROCUREMENT AND CONTRACTING
2.1. Orders can be placed: ● by e-mail to: biuro@krmdruk.com or to the addresses of named account managers, ● through the contact form available on the Printing House website.
2.2. The contract is concluded when the Ordering Party receives confirmation of order acceptance by KRM Druk.
2.3. By placing an order, the Ordering Party confirms that it has read and accepts these Regulations and the document “Quality Standards” available on the website.
2.4. Orders must be signed by persons authorized to represent the Contracting Authority. If the order is placed by an authorized representative, a power of attorney document must be attached, unless it has been provided earlier. If the power of attorney is revoked or changed, the Ordering Party must immediately inform the Printing House in writing.
3. PRINT MATERIALS
3.1. The Printing House may refuse to process orders that contain unlawful content, such as hate speech, pornography, promoting violence or violating the rights of third parties.
3.2. The Printing House will not correct the content of the submitted materials without an explicit request from the Ordering Party.
3.3. In case of changes in the submitted files, the Ordering Party must accept the changes by e-mail or by signing a proof (“proof”).
3.4. Materials for printing must be prepared in accordance with the document “Preparation for printing”. The Printing House is not responsible for errors resulting from improper preparation of files.
3.5. Image files submitted for orders are not archived and are deleted 30 days after execution.
3.6. The Printing House is not responsible for: ● content errors in the materials sent, ● technical errors in the files sent by the Ordering Party, ● errors resulting from file preparation that does not comply with the guidelines.
4. EXECUTION
4.1. Order processing begins after: ● email confirmation of the price, ● acceptance of proofs or previews on the FTP server.
4.2. The condition for implementation is the provision of complete materials and data required in Section 2.4.
4.3. The completion date is calculated in working days from the date of acceptance for printing of complete materials.
4.4. The Printing House is not responsible for delays resulting from the Ordering Party’s actions, such as failure to accept proofs or failure to deliver materials.
4.5. The printing house reserves the right to change the delivery date no later than one day before the scheduled shipping date.
5. PAYMENTS AND INVOICES
5.1. Available payment methods: ● cash on delivery in person, ● transfer to KRM Druk account, ● payment card on delivery in person, ● cash on delivery (for orders up to 300 PLN).
5.2. The standard is 100% prepayment on the basis of a pro forma invoice.
5.3. After three orders, the purchaser may request individual payment terms.
5.4. The prices shown are net prices (excluding VAT) in Polish zloty and are valid at the time of order.
5.5. Statutory interest is charged for late payments.
6. DELIVERY
6.1. Delivery options: ● the Printing House’s own transport, ● a courier company, ● the Polish Post Office, ● personal collection.
6.2. Delivery costs: ● Personal collection at the Printing House is free of charge. ● Delivery cost is added to the order price.
6.3. The printing house reserves a quantity tolerance of +-3% over the number of copies ordered.
7. TERMS OF COMPLAINT
7.1. Goods that do not conform to the order or are damaged are subject to complaint.
7.2. Complaints are processed on the basis of the document “Quality Standards”.
7.3. Each complaint must include: ● the order number, ● a description of the nonconformity, ● photographs confirming the defects.
7.4. Claims for courier shipments must be made within 5 days of receipt, and damage to the goods must be recorded in the presence of the carrier.
7.5. Complaints are processed within 30 days of their filing.
7.6. Complaints related to undelivered or damaged shipments can only be submitted by the Printing House to the courier company.
8. FINAL PROVISIONS
8.1. The regulations are an integral part of the contract. 8.2. Assignment of receivables by the Ordering Party requires the written consent of the Printing House. 8.3. In matters not covered by the regulations, the provisions of Polish law shall apply.
KRM Druk Miller sp. k. thanks you for your cooperation!
1.1. These regulations define the rules of cooperation between the printing house KRM Druk Miller sp. k. with its registered office at 14 Matuszewska Street, building C1, 03-876 Warsaw, NIP: 701-090-69-12, REGON: 382559004, ING Bank, Account no: 67 1050 1012 1000 0090 8055 0123, hereinafter referred to as “Printing House” or “KRM Druk”, and the customer, hereinafter referred to as “Ordering Party”.
1.2. Printing House website: www.krmdruk.com.
1.3. The Printing House may use the made products for marketing purposes, unless the Ordering Party stipulates in writing at the time of placing the order that it does not agree to this.
1.4. Regulations define: ● how to use the services offered by the Printing House, ● the scope of responsibility, ● the rules for placing orders and concluding an agreement, ● the requirements for the preparation of materials for printing and the execution of orders, ● the terms of payment, delivery and complaints.
2. PROCUREMENT AND CONTRACTING
2.1. Orders can be placed: ● by e-mail to: biuro@krmdruk.com or to the addresses of named account managers, ● through the contact form available on the Printing House website.
2.2. The contract is concluded when the Ordering Party receives confirmation of order acceptance by KRM Druk.
2.3. By placing an order, the Ordering Party confirms that it has read and accepts these Regulations and the document “Quality Standards” available on the website.
2.4. Orders must be signed by persons authorized to represent the Contracting Authority. If the order is placed by an authorized representative, a power of attorney document must be attached, unless it has been provided earlier. If the power of attorney is revoked or changed, the Ordering Party must immediately inform the Printing House in writing.
3. PRINT MATERIALS
3.1. The Printing House may refuse to process orders that contain unlawful content, such as hate speech, pornography, promoting violence or violating the rights of third parties.
3.2. The Printing House will not correct the content of the submitted materials without an explicit request from the Ordering Party.
3.3. In case of changes in the submitted files, the Ordering Party must accept the changes by e-mail or by signing a proof (“proof”).
3.4. Materials for printing must be prepared in accordance with the document “Preparation for printing”. The Printing House is not responsible for errors resulting from improper preparation of files.
3.5. Image files submitted for orders are not archived and are deleted 30 days after execution.
3.6. The Printing House is not responsible for: ● content errors in the materials sent, ● technical errors in the files sent by the Ordering Party, ● errors resulting from file preparation that does not comply with the guidelines.
4. EXECUTION
4.1. Order processing begins after: ● email confirmation of the price, ● acceptance of proofs or previews on the FTP server.
4.2. The condition for implementation is the provision of complete materials and data required in Section 2.4.
4.3. The completion date is calculated in working days from the date of acceptance for printing of complete materials.
4.4. The Printing House is not responsible for delays resulting from the Ordering Party’s actions, such as failure to accept proofs or failure to deliver materials.
4.5. The printing house reserves the right to change the delivery date no later than one day before the scheduled shipping date.
5. PAYMENTS AND INVOICES
5.1. Available payment methods: ● cash on delivery in person, ● transfer to KRM Druk account, ● payment card on delivery in person, ● cash on delivery (for orders up to 300 PLN).
5.2. The standard is 100% prepayment on the basis of a pro forma invoice.
5.3. After three orders, the purchaser may request individual payment terms.
5.4. The prices shown are net prices (excluding VAT) in Polish zloty and are valid at the time of order.
5.5. Statutory interest is charged for late payments.
6. DELIVERY
6.1. Delivery options: ● the Printing House’s own transport, ● a courier company, ● the Polish Post Office, ● personal collection.
6.2. Delivery costs: ● Personal collection at the Printing House is free of charge. ● Delivery cost is added to the order price.
6.3. The printing house reserves a quantity tolerance of +-3% over the number of copies ordered.
7. TERMS OF COMPLAINT
7.1. Goods that do not conform to the order or are damaged are subject to complaint.
7.2. Complaints are processed on the basis of the document “Quality Standards”.
7.3. Each complaint must include: ● the order number, ● a description of the nonconformity, ● photographs confirming the defects.
7.4. Claims for courier shipments must be made within 5 days of receipt, and damage to the goods must be recorded in the presence of the carrier.
7.5. Complaints are processed within 30 days of their filing.
7.6. Complaints related to undelivered or damaged shipments can only be submitted by the Printing House to the courier company.
8. FINAL PROVISIONS
8.1. The regulations are an integral part of the contract. 8.2. Assignment of receivables by the Ordering Party requires the written consent of the Printing House. 8.3. In matters not covered by the regulations, the provisions of Polish law shall apply.
KRM Druk Miller sp. k. thanks you for your cooperation!
Do you have a question about the regulations?
Everything we do is for the long-term benefit of the customer. This optic also applies to the principles that guide us in conducting our business.
Feel free to ask about anything. Until we hear from you!
Feel free to ask about anything. Until we hear from you!
